Crafto App

At first when I got this app. It was really good, but when I change my phone everything went downhill. I have a paid subscription until June 2025 but I can not access the app on my new phone anymore. It’s telling me to subscribe again. I emailed customer service 4x and nobody reached out to me to settle the issue. So frustrated.

I am very disappointed in this forum,it is terrible ,my time was not up and I could not use it,but instead trying to get me to pay more now for the same. Service.

The price that I subscribe to is not what is showing when I go to share.

Says photo editor but far from it

When I first started with this app it was all some It August 2, I will have to renew my subscription and it’s not letting me use the app. It keeps trying to charge me $14.99 when I ‘m already paying $9.99 if this keep happening I have no choice but to delete my subscription.

Not a good app. Does not last before they tell the dictionary is not active and it doesn’t recognize my information but they kept my money for that month😡

I initially enjoyed the benefits of this app as it honors creativity to make your own posts. However, I noticed my daily notifications would only show persons of European descent esp on special days. Today is Juneteenth 6/19 and there was no acknowledgment of today’s monumental occasion that impacts many persons of color. I find that to be culturally insensitive. World Sauntering Day,hmm~ who knew!

When I first got this app amazing then as time went on begin having issues saying dictionary key not active and not recognizing so I had to delete and cancel my subscription

They charge you for months without giving you access to the application and never answer your customer service emails. As of today 5 contact emails 1 ticket resolution number and closed without a resolution. Just charges me again for another month. Still no access and no responses to any of my emails. Just one response that the support ticket is closed. Never fixed the problem but the ticket said closed with a resolution ?????? WHAT…..someone’s taking my money. No one’s answering my question?????? Be careful

Paid for an annual subscription in November did $29.99. Unable to use it today. Been asked to enroll in free trial. No way to get assistance or refund. Shady indeed.